Pool Care FAQs

Frequently Asked Pool Care Questions

Pool care is an essential aspect of owning a swimming pool, ensuring that it remains safe, clean, and enjoyable for everyone. However, navigating the intricacies of pool maintenance can sometimes be overwhelming, especially for first-time pool owners or those looking to improve their pool care routine. To address common queries and provide valuable insights into pool maintenance, we’ve compiled a list of frequently asked questions (FAQs) to serve as a comprehensive guide.

In our pool care FAQs, we’ll cover a range of topics, including water chemistry, equipment maintenance, troubleshooting common issues, and seasonal care tips. Whether you’re seeking advice on balancing chemical levels, understanding filtration systems, or dealing with algae outbreaks, our FAQs are designed to offer practical solutions and expert recommendations. By addressing these common concerns, we aim to empower pool owners with the knowledge and confidence to maintain their pools effectively, ensuring a safe and enjoyable swimming experience for all. Let’s dive into the world of pool care and unlock the secrets to keeping your pool in pristine condition year-round.

Waterworks Pool Service is here to help. If you don’t find the answer to your question, please get in touch today.


Spring and Summer Pool Care Questions

How often should I test the pool water?

We recommend weekly testing after your pool has been opened. 

How do I balance my pool water?

The initial stage of achieving balanced pool water involves testing it. There are various methods available for testing pool water, such as utilizing test strips, liquid or titration test kits. Alternatively, if you prefer, you can also reach out to professionals like Waterworks Pool Service who can assist you in testing your pool water.

Why do I need regular weekly pool service and cleaning when my pool stays fairly clean?

Regular weekly pool service and cleaning are still necessary, even if your pool appears to stay fairly clean. Here are a few reasons why:

  1. Preventing Algae Growth: Even if your pool looks clean on the surface, microscopic algae can still be present in the water. Regular cleaning and maintenance help to prevent the growth of algae, which can turn your pool green and make it less inviting for swimming.
  2. Balancing Water Chemistry: Properly balanced water is essential for swimmer comfort and the longevity of pool equipment. Regular service includes testing and adjusting the water chemistry, ensuring that pH, alkalinity, and sanitizer levels are within the appropriate range.
  3. Filter Maintenance: Filters play a crucial role in removing debris and contaminants from the water. Regular cleaning and maintenance of the filters help to keep them functioning optimally and ensure that the water stays clean and clear.
  4. Equipment Inspection: During regular service visits, the pool service professionals can inspect the equipment, such as pumps, motors, and heaters, to identify any potential issues or signs of wear. Detecting and addressing problems early can prevent costly repairs down the line.
  5. Extending Pool Lifespan: By regularly maintaining and cleaning your pool, you can extend its lifespan. Neglecting regular service and cleaning can lead to the buildup of debris, algae, and minerals, which can damage the pool’s surfaces and equipment over time.

Ultimately, regular pool service and cleaning are essential to maintain water quality, prevent problems, and ensure a safe and enjoyable swimming environment for you and your family.

Is there a simple formula for adding chemicals to my pool?

Yes, there is a simple formula for adding chemicals to your pool. It involves following a few basic steps:

  1. Test the Water: Use test strips or a liquid test kit to measure the current levels of chemicals in your pool, such as pH, chlorine, alkalinity, and calcium hardness.
  2. Determine the Adjustments: Compare the test results with the target ranges recommended for each chemical. This will help you identify which chemicals need adjustment.
  3. Add Chemicals: To make adjustments, follow the specific instructions on the chemical product labels. This may vary depending on the brand and type of chemical being used.
  4. Allow for Circulation: After adding chemicals, it’s important to circulate the water to ensure proper distribution. Run your pool pump and filter system for a few hours to help mix and distribute the chemicals throughout the water.
  5. Retest and Repeat if Needed: After allowing enough time for the chemicals to circulate, retest the water to check if the adjustments have been successful. If necessary, repeat the process of adding chemicals until the desired levels are achieved.

It’s worth noting that while this formula provides a general guideline, the specific chemical adjustments needed for your pool may differ based on factors such as its size, water temperature, and usage patterns. It’s always recommended to refer to the manufacturer’s instructions and consult with a pool professional if you have any doubts or concerns about the process.




Why am I using more chemicals than last month?

An increase in pool usage or a rise in pool water temperature can impact the amount of chemicals required, which may explain why you are using more chemicals compared to last month. It’s important to note that various factors, such as weather conditions and other physical and environmental elements, can also influence chemical usage.

Why can’t the service technician clear my pool in one visit?

There could be several reasons why a service technician may not be able to clear your pool in a single visit. It depends on the specific circumstances and condition of the pool. Some possible reasons include:

1. Severity of the issue: If the pool has significant or complex problems, it may require multiple visits to address them effectively. Clearing a pool involves various tasks such as balancing chemicals, cleaning filters, and addressing any equipment malfunctions. Each of these tasks may require separate visits to ensure thoroughness.

2. Time constraints: The time required to clear a pool can vary depending on the size of the pool, the extent of the issues, and the availability of the technician. If there are time constraints or scheduling conflicts, it may not be possible to complete all the necessary tasks in a single visit.

3. Additional treatments: In some cases, the initial visit may be focused on diagnosing the problem and implementing basic treatments. Additional visits may be required to monitor the progress, make adjustments, or perform further treatments as needed.

4. Waiting for results: Certain treatments or adjustments may require time to take effect. The technician may need to wait for the results before determining the next steps, which could involve subsequent visits.

It’s important to communicate with your service technician to understand the specific reasons why multiple visits may be necessary in your situation. They can provide you with a more accurate assessment based on the condition of your pool and the tasks required for its clearance.

Why is my pool green?

There are several possible reasons why your pool may be green. Here are a few common causes:

1. Algae growth: The most common reason for a green pool is the presence of algae. Algae can thrive in pools with imbalanced water chemistry, inadequate filtration, or insufficient sanitization. When algae multiply, they can turn the water green.

2. Imbalanced pH levels: If the pH levels of your pool water are not properly balanced, it can create an environment conducive to algae growth. High pH levels (alkaline) can make it difficult for chlorine to effectively sanitize the water, leading to algae formation.

3. Insufficient chlorine levels: Chlorine is a crucial chemical for maintaining a clean and clear pool. If the chlorine levels are too low, it may not be able to effectively kill algae and other contaminants, resulting in a green pool.

4. Poor filtration and circulation: Inadequate filtration and poor water circulation can contribute to the growth of algae and other impurities in the pool. Insufficient filtration may not remove algae spores or other debris effectively, allowing them to multiply and cause the water to turn green.

5. Environmental factors: Environmental factors such as excessive sunlight, warm temperatures, and heavy rainfall can also contribute to algae growth and green pool water.

To address a green pool, it is recommended to test the water chemistry, adjust pH levels, shock the pool with a higher dose of chlorine, and ensure proper filtration and circulation. If the problem persists, it may be necessary to consult a pool professional who can provide further guidance and assistance.

How often should I shock the pool?

In general, most pool owners shock their pool once a week after the swimming season starts. You should also shock the pool after significant rains, during periods of hot weather, or after heavy usage. All of these events can quickly use up the existing chlorine residual in your pool.

Do I really need to brush my pool?

Yes! Using a pool brush is one of the most commonly overlooked parts of pool maintenance, and it plays an important role in making sure your pool stays clean. Brushing the pool agitates the water, prevents algae spores from taking a hold on pool surfaces, and helps prevent unsightly stains and waterline scale. Make it a part of your maintenance routine to brush the pool at least once or twice per week. An automatic pool cleaner  that scrubs the floors, walls, and waterline can greatly reduce the amount of time needed to manually brush each week. Even so, it’s extremely important to also scrub the corners and other areas of the pool that may not get much circulation.

How often should I clean the pool filter?

Depends on how often the pool is used, the size of the filter, how much debris gets tracked into your pool, and whether or not you have a suction side pool cleaner. All of these factors will influence the amount of time between cleanings. No matter which type you use — sand, cartridge, or diatomaceous earth — the rule of thumb is to clean the filter when the pressure gauge reads 8-10 PSI higher than the pressure reading when it’s clean.

What’s causing my pool water to be cloudy?

More often than not, the answer to this pool care question lies in the water balance … or lack thereof. Poor circulation can also play a role in your murky water woes. There are a few steps to take to clear your cloudy pool water. Test and balance the water, shock the pool if needed, check to see if the pool filter needs to be cleaned, and make sure the pump and skimmer baskets are clean and clear of debris. All else aside, sometimes your pool just needs a good clarifier every once in a while.

How do I get rid of algae?

The best way to eliminate algae is to prevent it from taking over your pool in the first place. This can be done with healthy water balance, brushing, and circulation.

Why do we need to clean our cartridge filters periodically during the season?

Dirt, debris, and other contaminants like iron, phosphates, and calcium can inhibit the operation of your system. They cause an increase in pump pressure preventing optimal performance and leading to additional wear and tear on the equipment. Regular cleaning and servicing of your cartridge filter prevents this.

Why do I have to check the pool and maintain the heater if your company maintains the pool?

We make sure pool water is balanced and all systems are running while we are there. When we are not present, it is the customers responsibility to check the pool physically for any issues, maintain the water level, check for obstructions that could block the flow of circulation to your swimming pool, and empty the skimmer baskets. Checking the pool on a regular basis (daily, after a storm) helps maintain optimal performance and assists in extending the life of your pool and preventing many maintenance and service issues.

Running the heater weekly for 1/2 hour or so, even if it is not needed, will dry out the heater and discourage mice and spiders from moving in.

Why do I have to empty the skimmer baskets?

Clogged skimmer baskets block the flow of water, which can burn out the pump motor and prevent the heater from working. Skimmer baskets must be cleaned regularly.

Why should I shower before entering the pool?

Organic substances like urine, perspiration, and feces can contaminate a pool. Everyone uses shampoo, soap, body lotions, and oils, and these inorganic substances also effect a pool. These substances make a pool work harder, and throw off the water balance. This means your pool requires more chemicals or treatment. Showering prevents many issues and helps ease the burden on your pool. A simple solution like showering with soap before you enter a pool yields big results.

Why is the water level going down in the pool?

You can have 1/4″ or more of evaporation at certain times of the year. This depends on water temperature and pool usage. Significant loss of water may signify a pool leak.

Fall and Winter Pool Care Questions

How do I keep my pool cover clean?

Keeping the cover free of excess water and debris is a crucial part of winter pool maintenance. Leaves, dirt, and water combine to form a not-so-lovely black tea that can seep or spill into the pool, leaving a nasty mess to clean up in the spring. Dry leaves are much easier to handle, and can be removed from the cover with a leaf blower or soft push broom. For wet leaves, you can just use a pool leaf rake to scoop them off the cover. Leaf nets can help if you have a lot of trees around the pool.

What should I do with my pool chemicals during the winter?

Pool chemicals expire or lose potency at different rates. Dry chemicals tend to have a longer shelf life than liquid chemicals, as long as they are stored according to label recommendations. Most chemicals need a dark, dry, well-ventilated, secure storage location with a stable temperature between 50-70 degrees Fahrenheit. If your pool chemicals are exposed to extreme heat or cold, it’s best to properly dispose of them, so you can start fresh next pool season. Improperly stored chemicals quickly lose potency or may become ineffective altogether.

Have More Questions?

We’re here to help! If you have questions about your new or existing pool, drop us a line. We’d love to help.